Poor customer service. I was one of two customers and there were about 8 employees, yet it took them 15 minutes to figure out who I should talk to about picking up an order. Then told computers were down and no one apologized, they just said they were down internationally as an excuse as to why my order wasn't ready. Called the next day and was put on hold and then hung up on. Not using these guys again!
But things does not end. I received another email on 4/28 and it said my order was ready to pick up. So I have to went to the store and check if they really sent me this order. I did find a package in the store with my name. Ridiculous things happened again. The package was empty!!! Staples sent me my order with an empty box and notified me that my order is ready to pick up!! How funny it is!! I have nothing else to do but just called the staple and made sure that they don't charge my card.
I ordered this item on 4/23 and it said I can pick up this item in store on 4/27. When I placed the order, the item was still available. However, on 4/26 morning, I received an message and it said this item was no longer available and the order was canceled. The most funny thing is that at that time when I checked this item online, it still showed that this item was available but my order is canceled anyway.
So I went to other retailer store and brought one.
I must say this is the most funny and ridiculous shopping experience in my life. I will never ever buy anything from Staples. Staples really really sucks!
Everyone there was very nice and made shopping here a breeze
This is my worst shopping experience in my life.
Quick and helpful, I needed to quickly print my resume and they were able to get me what I need fast and correct. Not a very busy location, but staff wasn't sitting around they helped me immediately when I walked in.
It's not often you walk away from office works totally happy and satisfied! Jocelyn is amazing! She helps me every time and knows a lot! What's best is she's super fast, tech knowledge is sublime and always got a smile on her face. Very funny girl! No matter my mood, I walk out happy. Just wow! Go to this store to buy stationary!
Staples is a US Electronics Store based in Boulder, Colorado. Staples is located at 1601 29th St Suite 1292, Boulder, CO 80301, USA.
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