Everytime I call no matter what time it is they NEVER ANSWER!!! I can call back to back to back and then wait a couple hours and try to cal back to back again and nothing says theyre busy helping someone every time. But when i go in there, theres no customers ever in the bank. I also was put onto a College account so i didnt revive monthly fees or overdraft fees, and I went over drafted by $5 by accident some how and now youve charged me with 2 over drafts fees and honestly i dont know how i went over draft i had it set so i could not go negative? And this all started only a week or so ago so what's happened?
Dealing with BoA is torture. It leaves me with a strong desire to leave my money under my bed and forget about banking all together. Their word means almost nothing and they can't clear checks nearly as fast as my other banks. Why the hell does it take 10 or so days for a check to clear!? I was assured that the first time would be the only time it takes for a check to clear in such a lengthy period of time, but to my surprise, that was a lie! I'm still waiting on a check to clear after 6 days. Now I'm told it'll clear at the 10 day mark, but it clearly said upon depositing, if I make a deposit before 8pm pt, the check will clear by the next business day. Of course it hasn't, why would it? Bank of America is absolute garbage and I pity anyone who unknowingly signs up with them and suffers the same tremendous inconveniences I have. Fortunagely I don't have children to feed; wouldn't make a damn difference to Bank of America, would it?
The receptionist was very snobbish, pretentious, and rude. He would not accommodate my request for a new debit card unless I wanted to wait two hours. I will be switching banks instead, I think. I recommend they fire him and hire another real banker to replace him.
I had an issue with someone using my debit halfway across the country, and I had a fee id never seen before after placing an international bank transfer.... I went into this branch and everyone was so nice. Sat down and they refunded everything, gave me a new debit, and I was out of there in less than 15 minutes.... Fantastic customer service
I initially gave it a star because the employees were not respectful. I visited this branch again after a year and felt respected and welcomed.
Bank Of America Financial Center is a US Bank based in Boulder, Colorado. Bank Of America Financial Center is located at 1965 28th St, Boulder, CO 80301, USA.
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