Be prepared to wait 45 minutes
horrible customer service, gave me a vehicle that was almost empty then proceeded to try and make me pay for it. would not recomend this place to anyone!!!
Arrived about 30 minutes before my scheduled pick up, I was greeted politely, and after then normal exchange of business, They didn't have the class of car I had reserved so I was upgraded to a higher class of car which turned out to be better than I expected. The vehicle was clean and worked perfectly. Also comparatively as a last minute rental, the competitors were charging for calendar days used, and Avis charged me based on the actual time I used, so it was almost 75% cheaper than the competitors. Also being open on Sunday to allow for a Sunday drop off was amazing and prevented an extra day charge. I agreed to return a full tank, but with how my schedule worked out I returned it at about 90%. I was charged for 4 gallons of the service fee, but I was given the option to go top it off but declined, so the extra $40 to have them do it I felt was justified. Also the deposit was 1/4 of what I get billed in the past, which tends to cause havoc with the banks. Overall, I liked the way Avis operated compared to others I've used such as Enterprise, and Hertz, and I will most likely check to use them 1st from now on.
Bit slow but i think its just because service is thorougg
No staffing. Horrible organization. We have been waiting for 20 minutes and no one is staffing the single desk. I imagine we will be waiting another 20minutes to even speak to someone at this rate. Horrible.
Avis Car Rental is a US Car Rental based in Boulder, Colorado. Avis Car Rental is located at 2480 49th St, Boulder, CO 80301, USA.
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